For this, you need to do a little bit of work. The more permanent solution to reading DMs without being “seen” The very moment you turn the internet on again and open the app, the “seen” report is going to pop up on the message, so you must keep in mind that this solution is very temporary. If you check the DMs now, you will not see the “seen” report since your internet is off. Go back to your DMs and now, make sure the mobile data and WiFi are still off. Now, open the smartphone's control center and turn off both WiFi and your mobile data. Open your Instagram app and go to your DMs. Join Later for free today to plan, schedule, and automatically publish your posts from one easy-to-use dashboard, available on desktop and mobile.The temporary solution to read DMs without letting the sender know Not only can automated Instagram DMs help you streamline your inbox and save you valuable time, but they can also be a powerful tool to drive sales – whether that’s through community engagement, customer support, brand awareness, or product promotion. And sending regular automated messages – whether to thank them for a mention, tell them your updates, or brighten their day with a discount code – will make them feel seen and valued. The private nature of DMs means users feel like they’re having a one-on-one conversation with a brand or business. Regularly communicating with your followers humanizes your brand and builds trust. #6: Build A Loyal Communityīuilding a community of loyal customers requires two-way communication. Fun, engaging messages encourage users to click on the triggered link, boosting website traffic and sales in the process. #5: Drive Traffic To Your WebsiteĪutomated direct messages are also a great way to steer Instagram users to your website.īy automating messages to include links to your products and services, you can encourage message recipients to visit your website, thereby creating more opportunities for sales.Ĭheck out how makeup brand Charlotte Tilbury follows up on a product question with a linked offer for a beauty consultation:Īs the above message shows, you can use your brand voice to make a big impact in your automated DMs. This could be a prompt to create an account to receive a unique discount, which is a great way to build your email list. When someone sends you that message, you can use automated Instagram DMs to trigger a conversation. You can also direct users to your DMs by requesting they message you with a specific automated trigger word for competitions, promotions and giveaways.įor example, if you’re an eCommerce store offering a discount code for a Black Friday promo, you could say, “If you want to get a 10% discount code, message us FRIDAY10." Likewise, you can use automated DMs to send instant replies to people who have tagged your brand or business in their own Instagram stories. Once you’ve got a user’s engagement in your DMs, you can automate a welcome reply, refer them to your website or suggest products and services for them to try. Over 500 million people interact with Instagram stories on a daily basis, so there are plenty of opportunities to funnel users into your DMs through creative and engaging stories.Ĭheck out how used an Instagram Stories sticker in their post to engage with their existing and potential customers about their beauty product: One of the most efficient ways to capture leads is by using Instagram stories as a starting point. Keeping your followers updated on your news, latest products, and upcoming sales is a great way to promote your offering and drive sales.īy messaging your followers with updates on specific products or services you offer, you can target the sales you want to concentrate on in a direct, more personalized way. If you’ve got a new product or an exciting announcement to make, automated Instagram DMs make it easy to tell all of your followers about your brand or business’ latest developments. Quick answers to questions and comments make customers feel like their needs are important and like they’re a valued part of your brand or business’ community. A recent marketing survey showed that 40% of consumers expect brands to respond to their messages within an hour of reaching out.
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